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FAQs

 

Frequently asked questions

  • What safety measures are being taken during the COVID-19 pandemic?

    The safety and well-being of our guests, customers, and colleagues is a top priority for our hotel. We continue to monitor the coronavirus (COVID-19) situation closely and listen carefully to the questions and concerns we receive from guests such as yourself.

    All travelers who wish to enter Costa Rica are required to complete an online Health Pass form: https://salud.go.cr/
    Here is our new guidance, procedures and practices during COVID-19 pandemic:

    We follow rigorous safety and cleanliness protocols in our public spaces and guest rooms (include hygiene and disinfecting practices).

    Our food handlers are trained on safe food preparation and service practices. Also, all our staff is required to wear a mask and wash their hands frequently.

    Following medical expert guidance to help reduce the spread of COVID-19, social distancing and face masks or coverings are required in the hotel indoor public areas based on local laws or guidance. For specific requirements, please contact our hotel directly. Public areas include our restaurant. Some guests may be exempt from this mandate, including but not limited to guests with medical conditions, guests who are seated at an acceptable distance, and children under the age of two.

    We believe in safe travel while following procedures and protocols developed by the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), other leading organizations and experts, and local government requirements and guidance.

  • What should I bring?

    In addition to normal travel items, things that are a good idea to add to your packing list include:

    • Face mask or covering (required)
    • Waterproof jacket or poncho
    • Flashlight
    • Aloe Vera gel
    • Zip-lock or waterproof bags for electrical items
    • Hiking shoes or tennis shoes
    • Hat
    • Water bottle (1 per person)
    • Waterproof bag
    • Insect repellent
    • Clothes for warm weather
    • Teva sandals or water shoes
    • Swimwear
    • Sunscreen
    • Sunglasses
  • What is the best time to visit Drake Bay?

    This depends on what kind of experience you are looking for. The dry season (between December and April) is the best time to go on many of the tours including Corcovado National Park, because heavy rain can make trails and roads quite muddy. On the other hand, the rainy season offers a chance to see the jungle at its most green and luscious, with the added bonus of fewer tourists. See our Rates and Packages pages for more information on seasons and all-inclusive lodging packages in Drake Bay.

  • What vaccination do I need to come to Costa Rica?

    Drake Bay has no malaria, so you will not need to take pills for this. There is a minimal amount of Dengue fever, so insect repellent is highly recommended. You do not need a Yellow Fever certificate for Costa Rica, however you may need vaccinations for Hepatitis A and B and Typhoid. Make sure to consult your doctor and update your routine shots as well.

  • Do I need a visa to visit Costa Rica?

    You do not need to pre-arrange a visa before coming to Costa Rica. Upon entry, your passport will be stamped with a tourist visa which is valid for 90 days. One very important thing to note is that you may be refused entry if you cannot produce a valid ticket (plane or bus) that shows when you will be leaving Costa Rica. When exiting via air or land, there is a small exit fee payable in either colones or dollars.

  • What electric plug converter do I need in Costa Rica?

    Costa Rica uses standard USA plug sockets (120 volts) which have three pins. In some places however, you may find socket that only has two pins so it is worth finding a converter if you don’t have these kinds of electric plugs.

  • Can I drive to Drake Bay from San José or other destination in Costa Rica?

    Yes. However, there are a few important points. It is highly recommended that you have a 4WD vehicle as the road is mountainous, with several river crossings. It is not recommended to undertake this journey in the dark. In the rainy season the road may become impassable. Visit our Transportation page for detailed driving directions.

  • Can I get cash out in Drake Bay?

    There is no bank or ATM in Drake Bay. The main grocery store in Agujitas can give small cash advances, though they charge a fee for this service. The closest ATM is located in Sierpe, which is a one hour boat ride away. Not to worry though, you can pay for your stay at Drake Bay Getaway Resort using any major credit card.

  • How far is the nearest beach from the resort?

    Our cabins are located on a hill about 600 feet from the beach.